FAQ's

View our shipping and returns policy here
View our Terms of service here

 

How do I book an appointment with you?

 

Click on the link to book an appointment, make sure to read the descriptions. If you need more information contact us we will be more than happy to help

 

Can you provide the hair for braiding and weave services?

 

Yes, I can:

  • for braiding Services:

If is £5+ each for a packet of braiding hair, depending on the style you want will depend on how much packets of hair you will need.

  • for weaves services:

We provide luxury virgin hair bundles which you can purchase prior to your service. Do not book an appointment till hair has been received. 

 

How do I change my appointment? 

If you choose to postpone your booking, you can re-book 72 - 48 hours of your appointment within the calendar (days available) of your original booking without loosing your deposit. This option is available via your email confirmation (reschedule) 

Anything outside of this period means you loose your initial deposit and if you decide to make another appointment a new deposit will be required. 

Please note: This option is not available less than 48 hours of your appointment.

No SHOWS will be automatically blocked on our system and you will be required to pay the balance before you can book with us again.

 

How do I measure my head for a customized wig unit?

 

Check out our lace wig page to get detailed information on; what to purchase, how to measure your head and other hair care tips

 

Can I get finance for my new hair?

 

Yes of course we currently accept these options:

 

PayPal Credit:

Buy now, pay later with PayPal Credit. PayPal Credit is like a credit card without the plastic. And with 0% interest for 4 months on all purchases of £150 or more, it's the perfect way to spread the cost of larger online purchases.

 

Deposits:

You can do do 2 installments directly with us, 1st installment is due when you make an enquiry to purchase hair, 2nd installment is due on collection of hair from us. Please email us to make an enquiry of this option with the hair your require here